USA: 877.379.8723 | Intl: +1 865.379.8723

Tech Support

Iridium Go For iPhone, iPad, and Android Phone and Tablet

Gmail Via Iridium GO! How To, When To, When Not To

Iridium GO! has expanded the market for satellite email, and people naturally want to use it to check their existing email addresses like Gmail. It used to be that checking email was the first thing people wanted to do with […]

Read More
Iridium Go Satellite WiFi, VoIP, Apps, and Email

How To Update Your Iridium GO! Firmware

Iridium GO! has a new firmware update available (1.4.1) and what better time to learn how to update your Iridium GO! than to take the opportunity to do it together. The following steps should be used to upgrade an Iridium […]

Read More
Inmarsat IsatPhone

IsatPhone Pro and IsatPhone 2: New Firmware Available Now!

Inmarsat has released new firmware for both IsatPhone 2 and IsatPhone Pro and are available for download from Inmarsat’s support section: Support and Downloads for IsatPhone Pro Support and Downloads for IsatPhone 2 The firmware for IsatPhone Pro (version 5.8.0) […]

Read More
RedPort Halo Setup Video I

RedPort Halo Setup: Part I (WiFi Extender Setup and Specs)

This video walks you through the physical setup of the RedPort Halo system, from connecting the WiFi antenna to the base, where to install it on your boat, and how to connect the antenna to the RedPort Optimizer.

Presenters are Luis Soltero, CTO of RedPort Global, and Topher White, lead Technical Support for RedPort and Global Marine Networks.

Don’t forget to check out Part II of the RedPort Halo Setup to learn how to connect to the WiFi signal, set up your firewall, and use optional compression services to get the most of our your Internet connection.

See video here.

Read More
RedPort Halo Setup Part II

RedPort Halo Setup: Part II (Connecting to WiFi and Settings)

The RedPort Halo system is a long range WiFi extender system that allows you to connect to distant WiFi hotspots from up to 7 miles away.

Perfect for users on boats, in RVs, in campers or trucks, the RedPort Halo system is easy to install and start using immediately.

This video walks you through the how to use the Halo interface by connecting through a web-browser. By accessing the web interface, you can quickly connect to a long-distance WiFi hotspot, assess the signal strength of your connection, set up a firewall, and turn the connection on and off.

See video here.

Read More
Optimizer Video Thumbnail

How to Update RedPort Optimizer Firmware (Tutorial)

This tutorial walks through the firmware update for the Optimizer WiFi hotspot and satellite router. The step-by-step guide shows you exactly how to work with the configuration of the Optimizer satellite router to load the newest firmware update, make sure your WiFi connections are correctly configured, and check to see if your firmware is up-to-date.

Read More
Optimizer Crew Satellite Broadband Internet

Optimizer Crew Satellite WiFi Router Training

Optimizer Crew is a satellite Wi-Fi Router and hotspot that lets users get the most out of their satellite broadband data service with satellite crew email and satellite internet. Optimizer Crew offers powerful features and services that help users save airtime and increase satellite data speeds.

Read More
Iridium Extreme Satellite Phone

Iridium Re-Epoch Will Change Time on Handheld Satellite Phones

Iridium will be changing the system time on its satellites on March 3rd, 2015. Iridium calls this “re-epoching.” After that point, Iridium handsets (like the Iridium Extreme, Iridium 9555, Iridium 9505a, Iridium 9505, and the Iridium 9500) will display the incorrect […]

Read More
Free GRIB Files

Instructions For Free GRIB Files Provided by Global Marine Networks

Instructions for Free GRIB File Downloads from Global Marine Networks Global Marine Networks (GMN) offers 7 day wind forecasts of the world as a free public service via its GRIB Mail Robot. These forecasts are generated daily for every region […]

Read More
IsatPhone Pro Airtime Increase

New IsatPhone Pro Firmware Update: Fix for GPS and Other Issues

Inmarsat has released a new firmware update for the IsatPhone Pro that fixes an issue with the GPS system as well as some other minor bugs. This new firmware is 5.6.1. You can download the new firmware update at the […]

Read More
Web Design Syracuse